Terms & Conditions

Last updated: 8 May 2026

1. Acceptance of Terms

By creating a DeHub account or using the DeHub service (web at dehub.tech / dehub.vn and the DeHub mobile apps), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the service. The service is operated under Vietnamese law, including the Law on Digital Technology Industry (Luật Công nghiệp Công nghệ số, effective 1 January 2026) ("DTI Law 2025") and Decree No. 147/2024/ND-CP on the management, provision and use of internet services and online information.

2. Eligibility

You must be at least 16 years old to use the service. If you are under the age of majority in your jurisdiction, you confirm you use the service with parental or guardian consent.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us promptly of any unauthorised access. We may suspend or terminate accounts engaging in fraud, cheating, abuse, or other violations of these Terms.

4. DeHub Points — Closed-Loop System & Virtual-Asset Status

DeHub Points (also referred to as "DH Points" or "DeHub Coins") are a limited, non-transferable, non-sublicensable, revocable licence granted to you to access in-service digital content and promotional rewards within the DeHub ecosystem. Points:

• are not legal tender, not e-money, not a security, and not a payment instrument;
• have no cash value, cannot be redeemed, exchanged, withdrawn or converted into fiat currency, and create no debt, deposit, refund right or monetary claim against DeHub;
• cannot be sold, traded, transferred, gifted or assigned to any third party except through features we expressly enable in-service;
• are redeemable only for digital rewards listed in the in-app catalogue or for physical merchandise distributed through DeHub promotional campaigns, while inventory lasts;
• may be adjusted, suspended, expired, or revoked in accordance with these Terms, in-app rules, anti-fraud measures, or applicable law.

DeHub operates as a closed-loop reward system: Points and prize pools are settled inside the platform and are never paid out as cash, and there is no withdrawal of Points or any rewards into fiat currency under any circumstance. Under Article 49 of the DTI Law 2025, in-service Points are classified as a "virtual asset" (digital property) — recognised as property under the Civil Code while expressly not constituting legal tender. Your holding of Points reflects a contractual entitlement to access digital content and promotional items under the licence described above; it does not entitle you to a cash refund or fiat redemption under any circumstance.

4A. Partner Points (PPoints) — Independent Partner Currencies

From time to time DeHub integrates with partners (for example, Galaxy Cinemas) that operate their own loyalty currency. We refer to such currencies generically as "Partner Points" or "PPoints". Partner Points balances are issued, recorded, and governed exclusively by the partner that operates them and are subject to the terms of that partner. DeHub Points and Partner Points are independent ledgers: balances do not convert between the two, and neither balance is convertible to cash. Where a partner hosts a curated bridge tournament inside its own application, the entry currency and prize-pool currency for that tournament are specified by the organiser and are paid out in the same currency the tournament was funded with. No prize, payout, or balance — whether DeHub Points or Partner Points — gives rise to a cash refund or fiat redemption right against DeHub or the partner.

5. Fair Play

Use of VPNs, emulators, tampered devices, automation tools, or exploits to gain unfair advantage is prohibited. We employ fraud-detection measures (including device integrity checks) and reserve the right to reverse gameplay outcomes, forfeit Points, or terminate accounts found in violation.

6. Purchases

In-app purchases are handled by Google Play, Apple App Store, or local payment gateways, subject to their terms. Refunds follow the respective platform's policy and applicable Vietnamese consumer-protection law.

7. User Content

You retain ownership of content you submit (display name, avatar selection, chat messages). You grant us a worldwide, royalty-free licence to host, display, and transmit such content solely to operate the service. You are responsible for ensuring your content does not infringe on others or violate applicable law.

8. Intellectual Property

All DeHub trademarks, logos, artwork, software, game content, and tournament structures are the property of DEHUB INTERNATIONAL VIET NAM JOINT STOCK COMPANY or its licensors. No rights are granted to you other than the limited, non-transferable, non-sublicensable, revocable licence to use the service and to access digital content via DeHub Points as set out in Section 4.

9. Disclaimers

The service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied. The service depends on network availability; we do not guarantee uninterrupted operation.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost Points, rewards, profits, data, or goodwill, arising from your use of the service.

11. Changes to the Service and Terms

We may modify, suspend, or discontinue any feature of the service at any time. We may amend these Terms from time to time; material changes will be communicated in-app or by email. Continued use after changes take effect constitutes acceptance.

12. Governing Law and Disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam, including without limitation the Law on Digital Technology Industry 2025, Decree No. 147/2024/ND-CP on online games and online information services, the Law on Cybersecurity, and Decree No. 13/2023/ND-CP on personal data protection. Disputes shall be resolved before the competent courts of Ho Chi Minh City, without prejudice to any mandatory consumer-protection rights you may have under your local law.

13. Contact

Questions: service@dehub.tech.