Terms & Conditions

Last updated: 2 September 2026

1. Acceptance of Terms

By creating a DeHub account or using any DeHub service, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the services. The services are operated under Vietnamese law, including the Law on Digital Technology Industry (Luật Công nghiệp Công nghệ số, effective 1 January 2026) ("DTI Law 2025") and Decree No. 147/2024/ND-CP on the management, provision and use of internet services and online information.

2. What DeHub Is — The Ecosystem

DeHub is not a single gaming site. DeHub is a technology group that builds and operates a connected ecosystem of platforms, of which the rewards gaming hub is one. In these Terms, "DeHub", "the service" and "the services" mean, together, every platform we operate, including but not limited to:

• DeHub Gaming Hub — dehub.tech / dehub.vn and the DeHub mobile apps: tournaments, mini-games, DeHub Points and the rewards catalogue.
• Konis — konis.ai: AI-driven market analysis and signal tooling, delivered as informational analytics.
• The Daily Spot — spot.bingo: a learning platform of condensed books, articles and ideas.
• Hidden Pattern — hiddenpattern.ai: AI personality discovery — handwriting and palm analysis, and IQ/EQ assessments, delivered as entertainment and self-insight.
• Further DeHub platforms and technology products that we launch, acquire, or bring into the ecosystem from time to time, and which link to these Terms.

Each platform has its own purpose and feature set, and some carry supplemental terms (Section 6). These Terms are the common baseline that applies across all of them.

3. One Account, Every Platform

You register once. A single DeHub identity signs you into every platform in the ecosystem that supports DeHub sign-in, and the benefits attached to that identity travel with you: your profile, your DeHub Points balance, your reward eligibility, your membership tier and your history are held against one account rather than one site. Concretely:

• Registering on any ecosystem platform creates the same DeHub account, usable on all the others — you do not create a separate account per platform.
• DeHub Points earned on one platform are the same balance you spend on another, wherever earning or spending is enabled for that platform.
• Rewards, promotions and membership status granted at ecosystem level are honoured across participating platforms.
• Suspension, termination or a fair-play sanction likewise applies to the account, and therefore across the ecosystem — not only to the platform where the breach happened.
• Deleting your account deletes it ecosystem-wide. There is no per-platform deletion that leaves the rest of your account standing.

Which platforms participate in Points earning, Points spending or a given promotion is set out in-app and may change as the ecosystem grows. A platform joining or leaving the ecosystem does not, by itself, change your existing balance.

4. Eligibility

You must be at least 16 years old to use the services. If you are under the age of majority in your jurisdiction, you confirm you use the services with parental or guardian consent.

5. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account, on every platform it reaches. Notify us promptly of any unauthorised access. We may suspend or terminate accounts engaging in fraud, cheating, abuse, or other violations of these Terms.

6. Platform-Specific and Supplemental Terms

An individual platform may publish supplemental terms covering features unique to it — for example subscription plans, analytics outputs, or content licensing. Supplemental terms apply in addition to these Terms and, where they directly conflict on a point specific to that platform, prevail for that platform only. Everything else in these Terms continues to apply.

7. Informational Content — No Professional Advice

Several ecosystem platforms publish analytical, educational or research content. Market signals, probability scores, charts, summaries, learning material, personality profiles, aptitude or IQ/EQ scores and similar outputs are provided for information, entertainment and general education only. They are not financial, investment, trading, tax, legal, medical, psychological, diagnostic or other professional advice, and no output constitutes a recommendation, solicitation or offer to buy or sell any asset. Personality and assessment results in particular are not a clinical or psychometric diagnosis and must not be used to make employment, educational, medical or other consequential decisions about any person. Markets carry risk, including total loss; automated or assisted tooling does not remove that risk. You are solely responsible for your own decisions and for verifying any information before acting on it. Nothing in these Terms creates an advisory, fiduciary or brokerage relationship between you and DeHub.

8. DeHub Points — Closed-Loop System & Virtual-Asset Status

DeHub Points (also referred to as "DH Points" or "DeHub Coins") are a limited, non-transferable, non-sublicensable, revocable licence granted to you to access in-service digital content and promotional rewards across the DeHub ecosystem. Points are held at account level, not at platform level: one balance, earned and spent on whichever ecosystem platforms enable it. Points:

• are not legal tender, not e-money, not a security, and not a payment instrument;
• have no cash value, cannot be redeemed, exchanged, withdrawn or converted into fiat currency, and create no debt, deposit, refund right or monetary claim against DeHub;
• cannot be sold, traded, transferred, gifted or assigned to any third party except through features we expressly enable in-service;
• are redeemable only for digital rewards listed in the in-app catalogue of a participating ecosystem platform, or for physical merchandise distributed through DeHub promotional campaigns, while inventory lasts;
• may be adjusted, suspended, expired, or revoked in accordance with these Terms, in-app rules, anti-fraud measures, or applicable law.

DeHub operates as a closed-loop reward system: Points and prize pools are settled inside the ecosystem and are never paid out as cash, and there is no withdrawal of Points or any rewards into fiat currency under any circumstance. Under Article 49 of the DTI Law 2025, in-service Points are classified as a "virtual asset" (digital property) — recognised as property under the Civil Code while expressly not constituting legal tender. Your holding of Points reflects a contractual entitlement to access digital content and promotional items under the licence described above; it does not entitle you to a cash refund or fiat redemption under any circumstance.

8A. Partner Points (PPoints) — Independent Partner Currencies

From time to time DeHub integrates with partners (for example, Galaxy Cinemas) that operate their own loyalty currency. We refer to such currencies generically as "Partner Points" or "PPoints". Partner Points balances are issued, recorded, and governed exclusively by the partner that operates them and are subject to the terms of that partner. DeHub Points and Partner Points are independent ledgers: balances do not convert between the two, and neither balance is convertible to cash. Where a partner hosts a curated bridge tournament inside its own application, the entry currency and prize-pool currency for that tournament are specified by the organiser and are paid out in the same currency the tournament was funded with. No prize, payout, or balance — whether DeHub Points or Partner Points — gives rise to a cash refund or fiat redemption right against DeHub or the partner.

9. Fair Play

Use of VPNs, emulators, tampered devices, automation tools, or exploits to gain unfair advantage is prohibited. We employ fraud-detection measures (including device integrity checks) and reserve the right to reverse gameplay outcomes, forfeit Points, or terminate accounts found in violation. Because one account spans the ecosystem, a sanction applied for conduct on one platform applies to the account as a whole.

10. Purchases and Subscriptions

In-app purchases are handled by Google Play, Apple App Store, or local payment gateways, subject to their terms. Where an ecosystem platform offers a paid plan or subscription, its billing cycle, renewal and cancellation rules are stated at the point of purchase and in that platform's supplemental terms. Refunds follow the respective platform's policy and applicable Vietnamese consumer-protection law.

11. User Content

You retain ownership of content you submit (display name, avatar selection, chat messages, notes, saved items and similar). You grant us a worldwide, royalty-free licence to host, display, and transmit such content solely to operate the services. You are responsible for ensuring your content does not infringe on others or violate applicable law.

12. Intellectual Property

All DeHub trademarks, logos, artwork, software, game content, tournament structures, models, analytical outputs and editorial material across the ecosystem are the property of DEHUB INTERNATIONAL VIET NAM JOINT STOCK COMPANY or its licensors. No rights are granted to you other than the limited, non-transferable, non-sublicensable, revocable licence to use the services and to access digital content via DeHub Points as set out in Section 8.

13. Third-Party Services and Content

Ecosystem platforms may surface data, content or functionality supplied by third parties, and may link to sites we do not operate. We do not control and are not responsible for third-party content, availability or accuracy, and your use of a third-party service is governed by that provider's own terms.

14. Disclaimers

The services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including as to the accuracy, completeness or timeliness of any analytical, market or educational output. The services depend on network availability; we do not guarantee uninterrupted operation, and availability of one ecosystem platform does not guarantee availability of another.

15. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost Points, rewards, profits, trading or investment losses, data, or goodwill, arising from your use of the services or from reliance on any informational output described in Section 7.

16. Changes to the Services and Terms

We may modify, suspend, or discontinue any feature or any individual platform of the ecosystem at any time, and we may add new platforms to it. We may amend these Terms from time to time; material changes will be communicated in-app or by email. Continued use after changes take effect constitutes acceptance.

17. Governing Law and Disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam, including without limitation the Law on Digital Technology Industry 2025, Decree No. 147/2024/ND-CP on online games and online information services, the Law on Cybersecurity, and Decree No. 13/2023/ND-CP on personal data protection. Disputes shall be resolved before the competent courts of Ho Chi Minh City, without prejudice to any mandatory consumer-protection rights you may have under your local law.

18. Contact

Questions about these Terms, on any ecosystem platform: service@dehub.tech.