Privacy Policy

Last updated: 2 September 2026

1. Introduction

DEHUB INTERNATIONAL VIET NAM JOINT STOCK COMPANY ("we", "us", "our") is a technology group. We do not operate a gaming site alone — we operate a connected ecosystem of platforms, of which the DeHub rewards gaming hub is one. This Privacy Policy is a single, ecosystem-wide policy: it explains how we collect, use, disclose, and safeguard your information across every platform we operate. We commit to protecting personal data and privacy rights in compliance with the Vietnamese Law on Cybersecurity, the Law on Digital Technology Industry (effective 1 January 2026) ("DTI Law 2025"), Decree No. 13/2023/ND-CP on personal data protection, Decree No. 53/2022/ND-CP on data localisation, Decree No. 147/2024/ND-CP on online games and online information services, GDPR, CCPA, and other applicable privacy laws.

2. Scope — The Platforms This Policy Covers

This policy applies to your use of any of the following, together the "services":

• DeHub Gaming Hub — dehub.tech / dehub.vn and the DeHub mobile apps.
• Konis — konis.ai, AI-driven market analysis and signal tooling.
• The Daily Spot — spot.bingo, our learning platform.
• Hidden Pattern — hiddenpattern.ai, AI personality discovery and IQ/EQ assessments.
• Further DeHub platforms and technology products brought into the ecosystem over time and linking to this policy.

It does not cover third-party sites or partner applications that we do not operate, even where you reach them from one of our platforms — those are governed by their own policies.

3. One Account Across the Ecosystem

You register once and that single DeHub identity signs you into every ecosystem platform that supports DeHub sign-in. That is the point of the ecosystem — your benefits follow you — and it has a direct privacy consequence you should understand: your account-level data is shared between our platforms as one record, not siloed per site. Specifically:

• Identity and profile data (account identifier, name, email, phone, avatar, language, membership tier) is held once and read by each platform you sign in to.
• Your DeHub Points balance, reward eligibility and redemption history are account-level and visible to the platforms that participate in earning or spending.
• Security, fraud and abuse signals are evaluated across the account, so a risk detected on one platform can protect the others.
• Activity data that is specific to a platform — your gameplay on the gaming hub, your watchlists on Konis, your saved reading on The Daily Spot — stays with that platform and is used to run it. We do not merge it into a single cross-platform behavioural profile for advertising.
• One deletion request removes your account ecosystem-wide (Section 7).

We act as the single data controller for the whole ecosystem, so exercising a right with us covers every platform at once.

4. Information We Collect

• Personal Information: name, email address, phone number, and authentication credentials (OAuth tokens from Google, Facebook, or Apple Sign In).
• Gameplay Data (gaming hub): tournaments entered, scores submitted, rewards earned or redeemed, friends invited, and in-app actions necessary to operate the rewards system.
• Product Usage Data (other platforms): the settings, preferences, watchlists, saved items, reading or study progress and feature interactions needed to run the platform you are using.
• Content You Submit for Analysis: where a platform analyses something you upload — for example a handwriting sample or a palm photograph on Hidden Pattern — we process that content to produce the result you asked for and to operate that platform. It is not used to identify you elsewhere in the ecosystem, and it is not merged into your gaming or purchasing profile.
• Payment Information: processed by third-party providers (Google Play, Apple App Store, and local payment gateways); card details are not stored on our servers.
• Device and Usage Data: device identifier, operating system version, browser type, IP address, locale, pages or screens visited, and timestamps, used for analytics, fraud detection, and security.

We do not collect brokerage credentials, wallet private keys or custody of any financial asset. Analytical outputs shown on our platforms are informational and are not investment advice.

5. How We Use Your Information

• Provide, maintain, and improve each ecosystem platform you use.
• Operate one account across the ecosystem — sign-in, profile, membership tier, and portable Points and rewards.
• Operate matchmaking, leaderboards, invites, and score submission on the gaming hub.
• Deliver and fulfil in-app rewards, redemptions, and promotions.
• Process payments, subscriptions and purchase history.
• Communicate account, security, and service updates.
• Detect, prevent, and address fraud, abuse, VPN/jailbreak circumvention, and other technical or security threats, across the account.
• Comply with legal obligations applicable to us in Vietnam and internationally.

6. Data Storage, Sovereignty and Security

We apply industry-standard security measures to protect personal data, including encrypted data transmission (TLS/SSL), hardened server infrastructure, role-based access controls, and periodic security reviews. Personal data of users in Vietnam that is required to be stored domestically under Decree No. 53/2022/ND-CP and the DTI Law 2025 is hosted on servers physically located in Vietnam, in line with technical-sovereignty requirements applicable to online-game portals operating under Decree No. 147/2024/ND-CP. Personal data is retained only as long as necessary to provide the service or to comply with legal or accounting obligations.

7. Data Sharing and Disclosure

We do not sell, trade, or rent personal information. We share information only:

• Between platforms we operate, as described in Section 3 — this is internal use by one controller, not disclosure to an outside party.
• With service providers who help us deliver the services (hosting, analytics, payment processing, support), bound by contract to process data only on our instructions.
• With partners you connect to, and then only the minimum needed for the integration you initiated — for example a partner sign-in that links your partner membership to your DeHub account. Partner loyalty balances remain governed by that partner.
• When legally required, or to protect the rights and safety of our users and the services.

8. Your Rights

You may request to access, correct, delete, restrict processing, export, or object to processing of your personal data. Because one account spans the ecosystem, a request you make covers every platform. Account deletion can be requested in-app from Settings → Delete Account, or by contacting service@dehub.tech, and deletes the account ecosystem-wide. We will respond within the timeframes required by applicable law.

9. Cookies and Tracking

We use essential cookies and local storage to support authentication, session management, and feature preferences, including keeping you signed in as you move between our platforms. We do not use advertising cookies or third-party tracking pixels that profile you across the web. Browser settings let you control cookie preferences.

10. Children's Privacy

The services are not directed to individuals under 16. We do not knowingly collect data from children and will delete any such data if discovered without verifiable parental consent.

11. International Data Transfers

Data may be transferred and processed internationally with appropriate safeguards under applicable data protection laws.

12. Data Breach Notification

We will notify affected users and competent authorities within 72 hours of discovering a breach that poses risks to your rights and freedoms, in accordance with applicable regulations.

13. Changes to This Policy

We may update this policy periodically — including to add a new ecosystem platform to the scope in Section 2. We will signal updates via a revised "Last updated" date, and material changes will be communicated in-app or by email. Continued use of the services after changes constitutes acceptance of the updated policy.

14. Contact

Questions, complaints, or requests relating to this Privacy Policy: service@dehub.tech.